Returns Center

Due to California guidelines surrounding COVID-19, our distribution and fulfillment center is temporarily closed and we are unable to accept any return packages at this time. However, return periods will be extended for all qualified orders and we will be processing returns as soon as we can. If your return is currently in transit, or for any questions or concerns, please reach out to our team at help@calpaks.com.

How it Works

Select the item to return

Get a refund confirmation

Send it off when you can

Common Returns Questions

Is it easy to return items?

Once your return is authorized, you'll receive step-by-step instructions and a prepaid shipping label via email.

How soon will I get my refund?

Once your items are inspected, you'll get your refund typically within 5-7 business days.

What items are returnable?

  • Items purchased in the last 1 days.

What items are non-refundable?

  • Items marked as final sale.
  • Free gifts or promotional items with retail value.
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